Common questions.
Clear answers.

A vehicle appraiser inspects cars neutrally and independently, for example after an accident, for a valuation or before buying a used car. The result is a clear report, often admissible in court, that documents the cost of the damage or the value of the car.

Yes. Our reports are documented to evidential standards and are accepted by insurers, lawyers and courts. Our appraiser is TÜV certified, has a background in mechanical engineering and works to recognised standards.

Mainly Berlin and the surrounding area in Brandenburg. If you wish, we come to you: at home, at the garage, or wherever your classic car is kept.

You report the damage online, we arrange an appointment right away and inspect your car on site. You usually receive the finished report within 24 hours of the inspection. If you wish, we handle the communication with the insurer.

Yes. If the accident was not your fault, you have the right to hire your own independent appraiser, regardless of the other party's insurer.

Yes. Our online form takes you step by step through everything we need, from the photos to the insurance details. We then get back to you promptly with a first assessment and a suggested appointment.

If the other party is liable, their insurer pays for the report. It costs you nothing. For valuations and classic car appraisals the fee depends on the scope; you get a clear quote in advance.

If fault is shared, the cost of the report is covered in line with the share of liability. We keep you informed at every step so you are not left out of pocket.

For valuations and special services, yes. You always know in advance what to expect. If the other party is liable, it is not needed because their insurer pays.

In urgent cases often the same or the next day. After the inspection your report is usually ready within 24 hours, within 48 hours for complex damage.

Yes. We come wherever suits you best: to your home, to the garage, or straight to the garage where your classic car is kept. We cover all of Berlin and the surrounding area.

The registration document, the accident report if you have one, and any other receipts. For classic cars, the history and proof of restoration help. You can upload much of this in the form already.